In conjunction will all equipment Thermaflo are able to provide our valued customers we make sure that each operator that will be using the equipment has sufficient operator training to run the process successfully. As each plant we sell is custom made for the end client, the operation of each plant can differ substantially from one another.
During the commissioning stage of each process install we will try our best to line up with your operators schedule so that we are able to provide initial training. Once we have successfully commissioned your plant a Thermaflo process engineer will then remain on site for the remaining duration of your process training. Once the onsite training has been completed and the onsite plant operators and able to confidently run the process, all Thermaflo process engineers are still available for on going support with the plant. We utilise a remote access connection to all process control cabinets so that we can log in to your plant to assist with any queries you may have. We can log in and fault find if something is going wrong, or simply provide remote training for new staff.
This training and ongoing support will insure that your new investment will operate without operator error right from the very beginning of owning the process. On top of training on new projects we are also more than happy to visit site and train new operators on equipment that we have designed and installed in the past.
If you require assistance with operator training on a certain piece of processing equipment please call Thermaflo on +64 6 353 3640 or email email@example.com